Privacy Policy
Privacy Policy
We are committed to protecting the privacy and personal data of our users. This Privacy Policy describes how we collect, use and protect your personal information in compliance with the General Data Protection Regulation (GDPR) and the Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD).
1. Data Controller
Name or Company Name: Myriam Sanchez Falco
NIF/CIF: 47646094F
Registered Address: Viladomat 137 5-1 08015, Barcelona
Contact Telephone: 667606642
Contact Email: info@myriamswanson.com
2. Personal Data Collected
We collect the following personal data through our services and platforms:
- Identification Data: First name, last name, address, telephone number, email address.
- Usage Data: Information about how you interact with our application or website.
3. Purposes of Processing
We use your personal data for the following purposes:
- Provision of the Service: To manage and adapt the services requested.
- Customer service: To respond to queries, complaints or suggestions.
- Service Improvement: To analyse the use of our services in order to improve the quality and user experience.
- Legal Compliance: To satisfy legal obligations applicable to our activity.
4. Legitimation for the processing
The processing of your data is based on the following legal bases:
- Performance of a Contract: For the effective provision of our services.
- Compliance with Legal Obligations: To comply with tax, data protection and other applicable regulations.
- Consent of the Interested Party: For the sending of commercial communications and the use of geolocation data, when required.
- Legitimate Interest: To improve our services and ensure the security of our operations.
5. Data Retention
We will retain your personal data for the time necessary to fulfil the purposes for which it was collected and to meet possible legal liabilities. The criteria for determining retention periods include:
- Identification and Contact Data: For as long as the contractual relationship is maintained and, thereafter, for the applicable legal periods.
- Payment Data: For as long as necessary for the management of payments and compliance with tax obligations.
- Usage Data: Until the purpose for which they were collected is fulfilled or until the user requests their deletion.
6. Disclosure of Data to Third Parties
Your personal data may be disclosed to:
Competent Authorities: In compliance with legal obligations.
Service Providers: Third parties who assist us in the provision of our services, under confidentiality and data protection agreements.
Financial Entities: For the management of payments and collections related to our services.
In all cases, we ensure that third parties comply with applicable data protection regulations.
7. User Rights
You have the right to:
Access: Know what personal data we hold about you.
Rectify: Request the correction of inaccurate or incomplete data.
Delete: Request the deletion of your data when it is no longer necessary for the purposes for which it was collected.
Object: To object to the processing of your data in certain circumstances.
Limit the processing: Request the limitation of the processing of your data in the cases established by the regulations.
Portability: Receive your data in a structured and commonly used format, or request that it be transferred to another data controller.
To exercise these rights, you can contact us by the means indicated in section 1. You also have the right to file a complaint with the Spanish Data Protection Agency (AEPD) if you consider that your rights have been violated.
8. Data Security
We implement appropriate technical and organisational measures to ensure the security of your personal data and protect it against unauthorised access, alteration, disclosure or destruction. These measures include:
Data Encryption: We use encryption protocols to protect information during transmission.
Access Control: We limit access to your personal data to employees and third parties who have a need to know for the purposes described.
Audits and Monitoring: We conduct periodic reviews of our data collection, storage and processing practices.
9. Changes to the Privacy Policy
We reserve the right to modify this Privacy Policy to adapt it to new legislation or changes in our data processing processes. Any changes will be posted on our website and, if significant, we will notify you through the means of contact you have provided to us.
10. Contact
If you have any queries or wish to exercise your data protection rights, please contact us through the contact channels mentioned at the beginning of this document.this Privacy Policy is effective as of 1.12.2024.
